Uptime™
instrument protection
Uptime keeps your Arista instruments ready and working perfectly.
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Install PM parts yourself, or schedule an instrument swap. Either way, start the right from the app.
We don't believe in waste. Arista is designed to be renewed - brought to new condition. You receive a fully updated, clean, and validated Arista. You then return yours to us. It’s a circle of life thing.
Use self help resources or chat with us. Many problems can be resolved quickly and efficiently.
Request a renewed instrument. Starting the process takes only a moment, right in the app.
Request a reconfiguration during the renewal process. You’ll be charged the current price for any additions.
Arista is Warranted for 3 months. After that, consider an Uptime service plan to maintain Arista in tippity-top condition and ready to purify at all times.
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Aristas get fully renewed at our sites throughout the world. Both options are priced the same.
Receive a renewed Arista right away. Send yours back for the experts to handle.
Send your Arista in. We’ll completely renew it, including a thorough validation.
Aristas get fully renewed at our sites throughout the world. Both options are priced the same.
Dull knives can be sharpened. Long ago, when something didn’t work, we fixed it. Along the line, that got lost. Arista is designed to be renewed. Reuse saves money and materials.
During renewal, each component is tested. If necessary, the component is replaced. New, or renewed, every Arista instrument shipped receives the same rigorous testing and certification.
You want to be back to business fast. Follow along for a smooth experience.
Please. Yes, your discoveries are amazing. You should keep them. Completely decontaminate Arista before returning it to us.
We’ll remind you. If you let your service plan expire, it’s easy to get back on plan. Send in Arista for an off-coverage exchange.
Let us do the repairs. If Arista has been opened, you’ll be charged for a complete recertification, regardless of your service plan level.
Ship your return Arista back right away. We need to renew it for others. Late returns are charged the daily rental rate until it arrives at our service center.
Was Arista dropped? mishandled? Rough treatment repairs will be charged for all service plan levels.
Sure. You’ll start a new year at the new service level. You’ll be credited for the remaining days of the lower level, and billed for the difference.
Sure. You’ll start a new year at the new service level. You’ll be credited for the remaining days of the lower level, and billed for the difference.
Sure. You’ll start a new year at the new service level. You’ll be credited for the remaining days of the lower level, and billed for the difference.
Sure. You’ll start a new year at the new service level. You’ll be credited for the remaining days of the lower level, and billed for the difference.
Sure. You’ll start a new year at the new service level. You’ll be credited for the remaining days of the lower level, and billed for the difference.